SIBLE Inc. Privacy Policy

Last Updated: 15 May 2025

1. Who We Are

SIBLE Inc. (“SIBLE,” “we,” “our”) operates the Sible mobile and web applications, the website sible.ai, and related services (the “Services”).
Address: 9340 Hearthstone Ct., Riverside, CA 92508, USA • E-mail: [email protected]

2. Scope & Governing Law

We are a Delaware corporation running the Services from the United States. We do not actively market or target residents of the EEA or UK, though access is technically possible (e.g., via Google Ads). This Policy describes our U.S.-centric practices; additional rights apply only where local law requires.

3. Information We Collect

CategoryDetailsSourcePurpose / Legal Basis*
Account Datausername, e‑mail, hashed password, Apple ID, birthdate (17+ gate)usercontract
Companion Contenttext chats, voice-to-text (voice files coming soon), future imagesusercontract; legitimate interest
Payment Datatransaction IDs, tier, country (via Apple IAP / Google Play)processorcontract; legal obligation
Usage & DiagnosticsIP, device type, crash logs, analytics events (Firebase, PostHog)automatedlegitimate interest
Training Snippetsde‑identified chat excerpts (default; see §6)derivedconsent

* Legal-basis column applies only if GDPR/UK GDPR is triggered.

We do not intentionally request racial, biometric, health, or sexual‑orientation data. If users choose to submit such information, we treat it as confidential but provide no special processing guarantees beyond this Policy.

4. How We Use Information

  1. Provide and personalise AI companions
  2. Operate, secure, and debug the Services
  3. Improve models via anonymous training (§6)
  4. Deliver transactional e‑mails and, with consent, limited marketing
  5. Enforce Terms and comply with legal obligations

5. Sharing & Disclosure

We never sell personal information. We share only with:

RecipientPurposeSafeguards
Service Providershosting, LLM/TTS (OpenRouter, Play.ht, FishAudio), analytics (Firebase, PostHog), paymentsDPAs, confidentiality
Corporate Eventsmerger, acquisition, financingsuccessor bound by this Policy
Legal / Safetysubpoenas, court orders, prevention of imminent harmlimited to required scope

SIBLE personnel do not read private chats except (a) when users explicitly request support, or (b) for automated or human review of content flagged for policy violations or safety concerns.

6. Model Training & Opt‑Out

Unless you are on a paid plan, we may use de‑identified snippets of your chats to fine‑tune or evaluate models. Paid users can disable training in Settings → Privacy at any time without loss of functionality.

7. Data Retention

Data TypeRetention Rule
Chatsretained until deletion request is processed
Analytics & logsstored only in aggregate, anonymous form
Payment records7 yrs (tax)
Back‑upsrolling 30‑day overwrite

8. Security

We employ TLS 1.3 in transit, role‑based access, and regular vulnerability testing. No system is 100 % secure; we disclaim any guarantee that our measures will prevent all breaches.

9. No Professional or Medical Advice

AI outputs are fictional and for informational or entertainment purposes only. They are not professional, medical, legal, or therapeutic advice. Consult a qualified professional for such matters.

10. Content Standards & Community Safety

Users must not submit content that is illegal, harassing, exploitative, or infringes third‑party rights. We may review, block, or delete content or accounts that violate our policies, and we deploy automated filters to limit self‑harm, extremist, or sexual content involving minors.

Teen Safety Notice. Additional safeguards (e.g., stricter response filters, self‑harm helpline prompts) apply to users under 18.

11. User Content, Ownership & Indemnification

You retain ownership of the content you create but grant SIBLE a world‑wide, royalty‑free licence to store, display, and process it per this Policy and our Terms.
You agree to indemnify and hold SIBLE harmless from any claim arising out of your content or your violation of law or third‑party rights.

12. Your Rights & Choices

RegionRights & Exercise
All usersin‑app deletion (Settings → Delete) or e‑mail requests
California (CCPA/CPRA)know, delete, correct, opt‑out of “sharing”
Other U.S. statescomparable access / deletion / appeal rights
EEA/UK (if applicable)access, rectify, erase, port, restrict, object; lodge DPA complaint

We respond within the shortest statutory period (30 days GDPR; 45 days CCPA).

13. Children

The Services are not for users under 17. We delete any data collected from a minor once detected.

14. Disclaimers & Limitation of Liability

To the fullest extent permitted by law:

15. Third‑Party Links

We are not responsible for third‑party sites or their privacy practices.

16. Changes

We will give 30 days’ notice (in‑app or e‑mail) before material changes take effect. Continued use constitutes acceptance.

17. Contact

Email [email protected] or write to the address in §1. Residents of jurisdictions with supervisory authorities may lodge complaints there.


This document is informational only and should be reviewed by qualified counsel.